Our Customer Advantage
At O'Krent Floors, we provide better-than-manufacturer warranties on premium brands.
CLEAN CARPET FOR LIFE
We are the ONLY RETAILER in San Antonio to offer exclusive warranties on our most popular products to keep your home looking beautiful for a lifetime. Our warranty covers:
• Pet stains • Ink stains
• Bleach stains • Soil stains
• Food stains • and ALL stains
The warranty also covers abrasive wear, carpet fading, and comes with a 60-day minimum satisfaction guarantee and a lifetime installation warranty from O’Krent Floors!!
Questions about how to get Clean Carpet for Life? Call or text our team at 210-CARPETS (210-227-7387).
Karastan Advantage
KARASTAN ADVANTAGE
Comparison Chart
As San Antonio's Premiere Karastan Platinum Dealer, we offer a wide selection of Karastan products, including exclusive products and colors only found at a very select number of flooring dealers.
O'Krent Floors offers a premium warranty, beyond the standard flooring store’s warranty. For all Smartstrand and Kashmere fiber Karastan carpet, we proudly carry a 90-day customer satisfaction guarantee. If you are not 100% satisfied with your carpet for any reason, we will replace your carpet for any other flooring of the same fiber of equal or lesser value.
See the comparison charts below for more advantages of shopping with O'Krent Floors.
| Customer Satisfation | 90 DAYS | |
| Stairs | LIFETIME | |
| Non Prorated |
LABOR INCLUDED / TRANSFERABLE | |
| Fade | 25 YEARS | LIFETIME |
| Abrasive Wear | 25 YEARS | LIFETIME |
| Texture Retention | 25 YEARS | LIFETIME |
| Food & Beverage | LIFETIME | LIFETIME |
| Pet Stains - All | LIFETIME | LIFETIME |
| All Other Stains | LIFETIME | LIFETIME |
| Soil Resistance | LIFETIME | LIFETIME |
| Delamination | LIFETIME | LIFETIME |
| Customer Satisfation | 90 DAYS | |
| Stairs | LIFETIME | |
| Non Prorated |
LABOR INCLUDED / TRANSFERABLE | |
| Abrasive Wear | 25 YEARS | INCLUDED |
| Food & Beverage | LIFETIME | LIFETIME |
| Texture Retention | 25 YEARS | LIFETIME |
| Pet Stains - All | LIFETIME, Pet Urine Only | LIFETIME, Pet Urine Only |
| All Other Stains | LIFETIME | LIFETIME |
| Soil Resistance | LIFETIME | LIFETIME |
| Delamination | LIFETIME | LIFETIME |
| Fade | 25 YEARS | 25 YEARS |
ANSO Advantage
ANSO ADVANTAGE
Comparison Chart
O'Krent Floors offers the ANSO Guarantee: a premium warranty for all ANSO fiber flooring. ANSO is Shaw’s patented fiber, both durable and stain-resistant. While the average flooring retailer has a limit to the type of stain that is covered and cannot warranty stairs or de-lamination, tuft bind, or edge ravel, O'Krent Floors has you covered.
See the chart below for details on advantages of shopping with O'Krent Floors.
ANSO Limited Residential 25 Year Warranty
View Warranty Page
Anso Comparison Chart
| Customer Satisfaction | 30 DAYS | 60 DAYS |
| Anso Guarantee - All Other Stains | LIFETIME, NO LABOR | |
| Stairs | COVERED | |
| Delamination, Tuft Bind, Edge Ravel | 25 YEARS | |
| Premium Backing (Wrinkle Free) | LIMITED* 20 YEARS | 25 YEARS |
| Texture Retention | LIMITED* 20 YEARS | 25 YEARS |
| Quality Assurance | LIMITED* 20 YEARS | 25 YEARS |
| Abrasive Wear | LIMITED* 20 YEARS | 25 YEARS |
| Food & Beverage | LIMITED* LIFETIME | LIFETIME, INCLUDES LABOR |
| Pet Stains - All | LIMITED* LIFETIME | LIFETIME, INCLUDES LABOR |
| Soil Resistance | LIMITED* LIFETIME | LIFETIME, INCLUDES LABOR |
*Limited: excludes stains from substances such as bleaches, caustic chemicals, insecticides, paints, shoe polish, lipstick, plant food, iodine, very strong dyes, acids, feces, oil-based substances, and vomit. The O'Krent Floors Warranty has a lifetime warranty for material only, on ALL stains.
